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MOUJACK OS · CUSTOMER CARE

Contact support

24/7 virtual employees first handle specifications, order status, shipping and common questions. Refunds requiring authorization, price changes, legal exceptions and physical fulfillment are handled by human staff.

Live shopping guidance

Return to the shop and open the 24/7 shopping guide at the bottom right to ask about compatible PSA, TAG, BGS or CGC designs.

WhatsApp Business

Meta Business number authorization in progress

The WhatsApp chat link will appear here automatically once the official number and webhook have both passed checks.

Email

support@moujack.com

This mailbox will be marked as live only after the MouJack OS mail server, DNS and send/receive tests have all passed.

Information to provide

Provide your order number, grading-holder specifications, a description of the issue and necessary photos. Do not send full credit card numbers or passwords.

Return to the shop for live shopping guidance